Warm Greetings !!!
We are excited to share an excellent opportunity for candidates looking to build a rewarding career in an International airlines Voice Process with leading multinational companies. If you’re a confident communicator with a passion for customer service, we’d love to hear from you!
For more clarification about this job role, please feel free to reach out to us on the below mentioned number:
Deepa-9380300644
Muskan-8431721735
Darshan-8884777967
Mathew-8310474825
Neha-6360905880
(Please send us a message on WhatsApp in case the number is busy). 10am to 6pm Monday to friday
Job Description:
We are hiring for International Voice Process roles with leading multinational organizations. This is a great opportunity for individuals who have excellent communication skills and a passion for customer interaction to start or grow their career in a dynamic, fast-paced, and professional environment.
As part of the customer support team, you will handle voice-based interactions with international clients, providing prompt, courteous, and effective resolutions to a variety of customer issues. You’ll be expected to deliver outstanding service experiences across global markets, working in collaboration with internal teams to ensure customer satisfaction and retention.
Job Details
Process: International Voice Support
Experienced: Up to 5.5 LPA (Based on current CTC and relevant experience)
Qualification Criteria:
Education: Grads/Undergrads
Excellent verbal communication skills in English
Willingness to work in night shifts and rotational offs
Experience Required:
Mandatory: 1yr Experience in international voice process for experienced candidates
Key Responsibilities:
Handle inbound and outbound international calls in a professional manner.
Resolve customer queries, complaints, or issues efficiently and accurately.
Maintain detailed documentation of customer interactions in system records.
Adhere to process workflows, compliance standards, and quality benchmarks.
Collaborate with internal teams for escalations or issue resolution where required.
Meet performance targets related to call quality, resolution rate, and customer satisfaction.
Desired Candidate Profile:
Any Graduate / Undergraduate (With Excellent English Communication)
Freshers & Experienced (05 yrs) can apply
Must be open to work in rotational shifts/night shifts
Good typing speed and listening skills
Role Highlights:
Opportunity to work with leading global clients
Develop and enhance communication, problem-solving, and service delivery skills
Exposure to US, UK Shifts (Night/Rotational Shifts)
Fast-paced and growth-oriented work culture
Extensive training and support provided for freshers
Perks & Benefits:
Cab Facility (As per shift & company policy)
Performance Incentives
Night Shift Allowance
Great work culture & career growth
Regards,
Deepa
9380300644
Rivera Manpower Services.