Immediate Hiring 4 Team Manager/ Insurance Process /Sal 8.7 Lpa

HI Warm Greetings from Rivera Manpower Services!


We are looking for a Team Manager to join our team! As a Team Manager You will serve as a key

member of the Insurance Team of Client , Report to the Service Delivery Manager (Operations)



  • Minimum eligibility : Graduate / PG with 6 years of Contact center Experience ( INTERNATIONAL VOICE PROCESS ) experience out OF Which 3+ years of Team Lead experience on papers is mandate. Should have managed a team on 15+ Members.
  • Candidates Should be Having Experience is C-SAT ( Contract Center preferable in Insurance Process)
  • Comp Ranges : Minimum salary : 5.8 Lac & Max salary can be offered to 8.5 lac.
  • OK to work in 24/7 shifts and Night shift.


For more details contact below given number

Smitha : 8884777961


Roles and Responsibility:


  • This position will require an individual who has a previous and demonstrated ability of

success in

– Proven people management skills

– Service delivery

– Quality Adherence

  • Monitoring the effectiveness of a team of Process Associates.
  • Ability to prepare MIS reports and do various analyses to understand improvement


  • Ability to interact with Customers and manage their queries.
  • Providing day-to-day coordination on the activities of the team.
  • Attending and responding to written/electronic correspondence.
  • Performance reviews of the team members at regular intervals
  • One to upgrade ones knowledge by taking up company sponsored Insurance exams certified by The Institutes if applicable
  • Involve mentoring of Team members Require one to be involved with various Process

Improvement related projects to drive efficiencies in the team Involve mentoring of Team



Work Experience:

*Minimum 6 years of post-qualification experience in BPO/KPO industry.

*Candidate must have 1 year on papers experience as a Team Leader/Assistant Manager

and should be currently designated as a Team Leader/Assistant Manager and handled

team size of 10 FTEs .




HR Team

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BTM Office Address

Rivera Manpower Services,
#8, 2nd Floor, samsung plaza building,
100ft road, BTM layout 2nd stage,
Bangalore – 560076

Contact Details

Job Seekers:
7829336202 / 7829336034 / 8884777961
Corporate: 9986267393 / 8549840008