Openings For JPMC For Fraud Recovery & Claims/Voice process SAL 6 LPA

Note : 1 months notice period is fine

For further details please contact below given numbers

Afeefa – 7829336184

afeefa.rivera@gmail.com

SMS if in case number is busy

We Looking out the candidate who have minimum 1 year of experience in Customer support profile / international voice / customer service

Openings available:

Process Name: CLAIMS SPECIALIST & FRAUD RECOVERY
Shift Timings : Rotational Shift & Fixed off.
Work Location: Bangalore
Salary Package : 5.5 LPA
Rounds of Interviews : HR round / Voice & Accent / Manager Round
Graduate Qualifications : Any Graduates/undergraduates
Experience Needed : Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply.

ROLES & RESPONSIBILITY :

Customer Focus

• Take ownership of each customer while empathizing and prioritizing customer needs

• Resolve conflicts and manage customer expectations

• Determine customer needs and provide appropriate solutions through relationship building

Problem Solving Skills

• Approach problems logically and with good judgment to ensure the appropriate customer    outcome

• Make appropriate decisions on behalf of the customer quickly and effectively

• Effectively prioritize work to ensure efficiency

• Conduct research as needed

Required Candidate profile

Candidates who are with relevant experience can apply

*Possess good analytical skills – detail oriented

*Possess good communication skills, both oral and written

*Be familiar with Microsoft applications and working knowledge of MS excel

*Have a good attitude – should be committed to the work

Regards

Afeefa

7829336184

Rivera manpower services