Work Location: Bangalore
Salary Package: 6 LPA
Rounds of Interviews: HR round / Voice & Accent / Manager Round
Graduate Qualifications: Any Graduates/undergraduates
Experience Needed: Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply.
Connecting with customers through Inbound/Outbound calls regarding Credit Card payments
- Making outbound collections calls – 1st Bucket Collections onwards.
- Providing solutions & payment arrangements to Customers
- A strong motivation for client service / customer satisfaction.
- Adherence to prescribed quality, productivity and compliance standards.
- Assist in resolving escalated issues
- Ability to gel well with a diverse team of high performing individuals
Required Candidate profile
Candidates who are with relevant experience can apply
*Possess good analytical skills – detail oriented
*Possess good communication skills, both oral and written
*Be familiar with Microsoft applications and working knowledge of MS excel
*Have a good attitude – should be committed to the work