Opening 4 Banking Profile/International Voice Process / Sal 6 LPA !!

Job description


Warm Greetings from Rivera Manpower Services !

CTC : upto :3-6 LPA

Location : Bangalore

For further details please contact below given number:

Smitha 8884777961

Shakina 8660034241

Varsha 8884777967

Sahana 8884401299

Yaseen 9380300644

Rani 9742733456

(Kindly WhatsApp if the number is busy)

We are looking out for candidates who has minimum 08months of experience in International Customer support only.



Process Name: International Voice Process
Designation: Fraud specialist / Claims specialist

Shift Timings : Rotational Shift & off.
Work Location: Bangalore
Rounds of Interviews : HR round / Voice & Accent / Manager Round
Graduate Qualifications : Any Graduates/undergraduates with experience can apply.
Experience Needed : Experience in International BPO / Call Centre / Client Servicing / Customer Service / Technical Support.


Customer Focus

  • Take ownership of each customer while empathizing and prioritizing customer needs.
  • Resolve conflicts and manage customer expectations.
  • Determine customer needs and provide appropriate solutions through relationship building.

Problem Solving Skills

  • Approach problems logically and with good judgment to ensure the appropriate customer outcome.
  • Make appropriate decisions on behalf of the customer quickly and effectively.
  • Effectively prioritize work to ensure efficiency.
  • Conduct research as needed.

Required Candidate profile:

Candidates who are with relevant experience can apply

*Possess good analytical skills – detail oriented.

*Possess good communication skills, both oral and written.

*Be familiar with Microsoft applications and working knowledge of MS excel.

*Have a good attitude – should be committed to the work.

Note : Candidates should have experience in international voice process and work location is Bangalore , However candidate should be fine relocating to Bangalore.



Rivera manpower services

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BTM Office Address

Rivera Manpower Services,
#8, 2nd Floor, samsung plaza building,
100ft road, BTM layout 2nd stage,
Bangalore – 560076

Contact Details

Job Seekers:
7829336202 / 7829336034 / 8884777961
Corporate: 9986267393 / 8549840008