Huge Requirements For Team Leader For International BPO- Voice

HI Warm Greetings,
 
JOB Location: Bangalore.
 
* CANDIDATES MUST HAVE TEAM LEAD EXPERIENCE ON PAPERS FOR INTERNATIONAL VOICE PROCESS/ CUSTOMER SUPPORT.
* CANDIDATES FROM OTHER STATES CAN ALSO APPLY ( SHOULD BE READY TO RELOCATE TO BANGALORE)
 
FOR MORE DETAILS PLEASE CONTACT ON BELOW NUMBER
 
Afeefa @ 7829336184
afeefa.rivera@gmail.com
 
 
Openings available:
 
Requirement 1 :
Process Name: Team Lead for Collections process
Shift Timings: Rotational Shift & off
Work Location : Bangalore
Salary Package : Max 11 lpa
Rounds of Interviews : HR round / Manager Round
Graduate Qualifications : Any Graduates
Post-Graduate Qualifications : Any Post-Graduates
 
Experience Needed : Candidates Should have over all 8 years of Experience and Minimum 3 years of experience as a Team Lead on Paper with International Voice Profile Experience .
Key Responsibilities:
  • Provide regular coaching & leadership & supervise the day-to-day functions of the group
  • Leverage expertise and build collaborative relationships
  • Discuss and improve on Training and Learning opportunities
  • Consistently look for innovative ways to improve on productivity, motivation, cost savings and development of employees
  • Provide timely direction on strategic changes within the business and help align the focus of resources to the same
  • Leverage on the expertise of teams within the site and other sites to improve overall performance
  • Model the organization’s core values, operating principles, and philosophies – Walk the Talk
  • Make appropriate and fact based decisions with available information when under pressure and/or adverse conditions
Skills & Qualifications:
  • Experience managing people preferred
  • Experience in Card Services and Collections preferred
  • Experience in performing quality assurance reviews for staff;
  • Proven ability to train, coach and motivate employees;
  • Proven ability to evaluate employee performance;
  • Ability to manage multiple priorities and meet deadlines;
  • Motivated, self-starter and willingness to work a flexible schedule based on the needs of the business.
  •  
Requirement 2:
Team leader : Customer support
Diversity / Non Diversity can apply
Over all Experience Max 10 years out of which two years should be as TL on Papers
Max CTC : 9.5Lacs
Regards
Afeefa
7829336184
Rivera manpower services
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100ft road, BTM layout 2nd stage,
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Contact Details

Job Seekers:
7829336202 / 7829336034 / 8884777961
Corporate: 9986267393 / 8549840008