HI WARM GREETING FROM RIVERA MANPOWER SERVICES
The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with
proactive problem solving and provides exceptional support to sellers.
Demonstrates effective, clear and professional written and oral communication.
Provides prompt and efficient service to Sellers and Merchants including the appropriate escalation of Sellers’ issues.
Maintains a positive and professional demeanor always portraying the company in a positive light and
effectively managing sensitive issues.
Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
Contributes to a positive team environment and proactively aids team members with difficult contacts as
Excellent written and verbal communication in English.
Shifts:The job involves working in a 24/7 environment including night shifts and the shifts are decided based
on the business requirement.
Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
During the first four months (Training & Transition) no unplanned leaves are allowed.
Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and
Home environment free from background noise where you can connect to the internet and work on your
Should have a good internet connection with a minimum speed of 20 MBPS or better and should have atleast 100 GB data from a reliable provider.
Should have access to mobile phone at all times from a reliable provider.
Should have power back up in case of power shut down.
Required Candidate profile
CANDIDATES SHOULD BE IN PUNE