HI WARM GREETING FROM RIVERA MANPOWER SERVICES :
We are Hiring for Leading MNC for International Voice / Semi Voice process /Technical Support Voice process / Client servicing.
For further details please call: Between 10am to 6pm
(Whatsapp the resume if the number is busy)
(INTERNATIONAL VOICE EXPERIENCE IS MANDATORY)
(INTERNATIONAL VOICE EXPERIENCE IS MANDATORY) Support / Customer Service Profile /Sales process
Shift Timings: UK shifts
Work Location : Bangalore
Salary Package : – 6.7 LPA
Rounds of Interviews : HR round / Voice & Accent / Manager Round
Graduate Qualifications : Any Graduates
Post-Graduate Qualifications : Any Post-Graduates
Experience Needed : Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply
ROLES & RESPONSIBILITY :
- Take ownership of each customer while empathizing and prioritizing customer needs.
- Resolve conflicts and manage customer expectations.
- Determine customer needs and provide appropriate solutions through relationship building.
Problem Solving Skills
- Approach problems logically and with good judgment to ensure the appropriate customer outcome.
- Make appropriate decisions on behalf of the customer quickly and effectively.
- Effectively prioritize work to ensure efficiency.
- Conduct research as needed.
DIRECT WALK-INS TO COMPANY LOCATION NOT ALLOWED / ONLINE APPLICATION NOT ALLOWED.
Required Candidate profile
* Candidates who are Freshers/Recent graduates or relevant experience can apply
* Ok to Work in 24/7 Shifts and Night shifts.
*Possess good analytical skills – detail oriented
*Possess good communication skills, both oral and written
RIVERA MANPOWER SERVICES